All delivery times are indicative only. However, we will always do everything we can to get your order to you as quickly as possible.
Express International |
Less than €150 |
1 to 3 business days |
€10 |
Express International |
€150 and up |
1 to 3 business days |
Free |
Austria, Belgium, Denmark, Germany, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain
Express International |
Less than €150 |
1 to 3 business days |
€16 |
Express International |
€150 and up |
1 to 3 business days |
Free |
Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia, Sweden
Express International |
Less than €150 |
1 to 3 business days |
€20 |
Express International |
€150 and up |
1 to 3 business days |
Free |
Albania, Andorra, Armenia, Bosnia & Herzegovina, Georgia, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, Serbia, Switzerland, Iceland
Express International |
Less than €150 |
1 to 3 business days |
€25 |
Express International |
€150 and up |
1 to 3 business days |
Free |
Express International |
Less than €150 |
1 to 3 business days |
€25 |
Express International |
€150 and up |
1 to 3 business days |
Free |
Canada, United States, Mexico
Express International |
Less than €150 |
2 to 5 business days |
€22 |
Express International |
€150 and up |
2 to 5 business days |
Free |
China, Hong Kong SAR, Japan, Macao SAR, Taiwan, Cambodia, Indonesia, Kazakhstan, Laos, Malaysia, Pakistan, Philippines, Singapore, South Korea, Thailand, Vietnam, Azerbaijan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan, Turkey
Express International |
Less than €150 |
2 to 5 business days |
€25 |
Express International |
€150 and up |
2 to 5 business days |
Free |
Australia, New Zealand
Express International |
Less than €150 |
2 to 5 business days |
€35 |
Express International |
€150 and up |
2 to 5 business days |
Free |
Guadeloupe, Martinique, Réunion, St. Pierre & Miquelon, Mayotte, St. Martin
Express International |
Less than €150 |
2 to 5 business days |
€45 |
Express International |
€150 and up |
2 to 5 business days |
Free |
Argentina, Bahrain, Brazil, Costa Rica, Israel, Jordan, Kuwait, Maldives, Oman, Qatar, Saudi Arabia, United Arab Emirates, Yemen, Caribbean Netherlands, U.S. Outlying Islands, Lebanon, South Africa, Chile
Express International |
Less than €150 |
2 to 5 business days |
€45 |
Express International |
€150 and up |
2 to 5 business days |
Free |
We are not responsible for parcels not received due to an incorrect or incomplete shipping address. Items undelivered due to incomplete or inaccurate shipping addresses will be reissued if and when they are received back and will incur a reshipping fee.
International orders are subject to the receiving country’s import fees, duties, taxes, or fees. These funds are set by your home country’s government as per import/export regulations and charged by the DHL courier. We are not responsible for any of these duties, taxes, or other fees.
If a parcel is returned to us because a customer refused to pay for any import taxes or customs duties due payable, the parcel’s refund will not include the shipping and return costs.
You will receive a confirmation email immediately after placing your order to confirm it. When your order has been shipped, you will receive an email from DHL to track your package. If you have not received an email within 10 minutes, please check your spam email folder or contact our Customer Care team.
Exchanges and returns are accepted until fourteen days after the item is received.
To return one or more items from an order, contact our Customer Care team for a return authorization. Please write your order number in the email’s subject line.
We do not provide a return label. Customers are responsible for all shipping costs involved in the return of the items. Taxes or duties on international shipments are non-refundable.
Once the returned product has been quality checked and approved, our Customer Care team will issue a refund to the original method of payment and a confirmation email will be sent to you.