Privacy policy


The publisher of the website (hereafter designated as the « Site ») is committed to protecting the privacy and security of your personal information while using the Site.

The publisher undertakes to process said personal data in compliance with applicable regulations such as the French law of June 20, 2018, relating to computers, files, and freedoms and the General Data Protection Regulation (GDPR).

1. Definitions

Personal Data: Any information relating to a natural person likely to be identified, directly or indirectly.

Processing of Personal Data: Any operation or set of operations performed upon Personal Data or sets of Personal Data, whatever the process used whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Cookie: A cookie is a small text file that a website saves on the users’ computer or mobile device when they visit the site. It enables the website to remember the users’ actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so the users do not have to keep re-entering them whenever they come back to the site or browse from one page to another.

2. Data Controller

Personal Data controller is the company JUSTINE CLENQUET SARL, a ‘société à responsabilité limitée unipersonnelle’ (one-person limited liability company), with a share capital of 500,000 euros, entered in the Trade and Companies Register of Lille under the reference number B 812 640 068, whose registered office is located at 4, rue Ducourouble, 59000 Lille, France.

3. Data collection

As part of the activity of the Site, the publisher of the Site (hereafter designated as the “Publisher”) may need to collect the Personal Data transmitted:

  • directly by the user: title, name, first name, postal address, country of residence, date of birth, e-mail, username/password, telephone number, bank details, etc.;
  • or indirectly: data relating to the connection (type of connection used, IP address, mobile telephone operator, etc.), navigation (statistics of the pages viewed, activity or inactivity rate, etc.), the use of services provided by the Site, interactions with the advertisements offered, transactions and invoicing (order history, etc.). 

4. Purposes of data collection

Data collection is carried out for the operational requirements of the Site and access to the services of the Site (hereafter the “Services”) and in particular for:

  • administration of user accounts,
  • the provision of the Services and their improvement,
  • the customer relationship and the personalization of the Services,
  • the management of orders and invoicing operations,
  • satisfaction surveys,
  • the production of analysis statistics,
  • commercial prospecting by third parties,
  • the personalization of online advertising,
  • the fight against fraud,
  • the security of the Site.

5. Recipient of the data

Personal Data is primarily intended for use by the Publisher.

They can be transmitted to the service providers (subcontractors) called upon by the Publisher for the provision of the Services within the framework of the aforementioned purposes.

They can also be shared with partners or third parties for advertising targeting, electronic, telephone, or postal sales prospecting campaigns.

In the event of illegal activities, suspicion of illegal activities, for the purposes of investigations or judicial requisitions, Personal data may be transmitted, on request, to judicial or control authorities: police, gendarmerie, judge, tax or social services, etc.

6. Rights

In accordance with the legislation in force, users have the following rights:

  1. Right to be informed: the users have the right to know if their Personal Data is processed, and in particular what data is collected, where it comes from, and why and by whom it is processed.
  2. Right of access: the users have the right to access the Personal Data collected from them or about them. This includes the right to request and obtain a copy of their Personal Data collected.
  3. Right to rectification: the users have the right to request the rectification of inaccurate, incomplete, ambiguous, or outdated Personal Data.
  4. Right to be forgotten: the users can request that their Personal Data be erased from our files, in the cases provided for by the legislation and the regulations and subject to the legal obligations of conservation by the Publisher (accounting, taxation, etc.).
  5. Right to restrict processing: the users may request the limitation of the processing of their Personal Data in the cases provided for by legislation and regulations.
  6. Right to date portability: the users have the right to obtain their Personal Data in a machine-readable format or, if possible, in the form of direct transfer from one data controller to another.
  7. Right to withdraw consent: the users have the right to withdraw any consent given for the processing of their Personal Data.
  8. Right to digital inheritance: the users have the right to define directives (general or specific) relating to the fate of their Personal Data after their death.
  9. Right to object to processing: the users have the right to object, at any time, for reasons relating to their particular situation, to the processing of their Personal Data having as legal basis the legitimate interest of the Publisher. In particular, the users have the right to object at any time to the use of their Personal Data for commercial prospecting purposes.

To exercise their rights, the users must send their request, accompanied by an identity document, to the Publisher by email at or by post to the address referred to in point 2 above.

In the event of a dispute, the users may lodge a complaint with the CNIL (, the French supervisory authority in charge of compliance with obligations in terms of the protection of Personal Data.

7. Security

The Publisher takes all necessary measures to ensure the security of the Personal Data it collects. The Personal Data collected is hosted by specialized subcontractors (web hosts, emailing). The servers are subject to restricted access by username and strong password, by an encrypted connection of the SSL/HTTPS type. The servers are hosted in data centers of the authorized service provider, highly secure, and administered by said service provider.

8. Data retention period

To meet its legal obligations or to have the necessary elements to assert its rights, the Publisher will archive the Personal Data under the conditions provided for by the regulations.

The legality of the processing carried out by the Publisher results from:

  • the contract concluded with the user for the purposes of providing the Services;
  • or with the express consent of the user, who can withdraw it at any time;
  • or the legitimate interest of the Publisher (commercial interest, justified, balanced, and not infringing on the user's privacy);
  • or the law.

The retention period of Personal Data varies depending on the purpose of its collection.

Most of the Personal Data is kept for a period of 5 years from the last user activity on the Site, then archived with restricted access for an additional period for specific reasons authorized by law (payment, guarantee, disputes, etc.). They are then deleted.

*the user can object to such processing at any time
**which can be withdrawn at any time
***the user can object to telephone prospecting by contacting the Publisher and/or by registering on the Bloctel list on the website

9. Data transfer outside the EU

The Publisher may have to transfer some Personal Data outside the European Union. Transfers of Personal Data outside the European Union will only be made to countries whose level of Personal Data security is recognized by the European Union or by standard contractual provisions.

10. Information in the event of Personal Data theft

If, despite all the protections implemented by the Publisher and its subcontractors, some of the Personal Data suffered a security breach, the Publisher undertakes to inform users within the legal deadlines in force. This legal information obligation cannot be interpreted as an acknowledgment of liability or negligence on the part of the Publisher or its subcontractors.

11. Cookies

The Site and its partners use cookies to store and access Personal Data such as browsing data for the purposes of providing services, customizing content, advertising, and analysing Site traffic.

Different types of cookies can be used on the Site, in particular to facilitate the user's browsing on the Site (identify themselves, access their account, manage their shopping cart, store their consultations) and personalize the Publisher’s offers and the advertisements that the user views on the Site or outside:

Analytical or statistical cookies

Cookies which make it possible to know the use and the performances of the Site, to establish statistics, volumes of frequentation, and use of the various elements of the Site (content visited, routes), and allowing to improve the interest and the ergonomics of the Services offered on the Site (the pages or sections most often consulted, etc.). These cookies are also used to count visitors to a page, as well as the total number of advertisements displayed by the Site.

Marketing cookies

Cookies that collect information about the user's browsing behavior: for example, which products/services the user is interested in on the Site and on other websites, which marketing campaigns/activities whether the user is taking part, or alternatively the user's device ID and geographic location (provided by the IP address). This information may be combined with other information relating to the user's order history, any prior correspondence, and user profile information, as well as other information provided by the user to advertising partners of the Site or collected directly by said partners. The partners of the Site are likely to use cookies to collect information when the user consults the Site. The Site also uses cookies to track the user's navigation to other sites in order to present advertisements on these sites.

Functional cookies (always active)

Cookies that allow the Site to function better. The Site uses these cookies to temporarily record user session information (visit to the Site), for example by remembering what the user has entered in a form. Some of these functional cookies are essential. This means that these cookies are necessary for the proper functioning of the Site. The user cannot refuse or disable cookies deemed necessary.

The users must express their consent to the deposit of certain cookies, the information of which is communicated to them in the cookies information banner visible during the first connection to the Site.

The agreement thus given is valid for a maximum period of thirteen (13) months from the first deposit in the equipment of the user's terminal.

The users have the possibility to refuse the installation of cookies on their device. However, in the event of refusal, navigation and user experience may be limited. Ads will continue to appear on the pages visited, without being personalized.

The acceptance of cookies facilitating connection and navigation to the Site can be modified at any time, by clicking on “Cookies Settings”.

The user is informed that the Publisher's partners and any other third party may have to place cookies on the Site. Only the issuer of a cookie is likely to read or modify the information contained therein and the Publisher has no access or control over the cookies that third parties may be required to use. The issuance and use of cookies by third parties are subject to the privacy policies of these third parties in addition to these. Accordingly, the user is invited to visit the sites of these third parties for more information on the cookies they save and how to manage them.

12. Modification of Privacy Policy

The Publisher reserves the right to modify this privacy policy at any time, in particular in the application of changes made to the laws and regulations in force.

The Publisher reserves the right to modify this privacy policy at any time, in particular in the application of changes made to the laws and regulations in force.